- Endpoint Security: SPAM/AV/Malware/Spyware
- Provisioning and Deprovisioning: We seamlessly onboard and offboard your users and devices.
- Patching: Automated updates for Windows, Linux, and macOS.
- System Maintenance: Scheduled routine maintenance when it's convenient for you. We'll make sure it wont impact your business.
- Software Deployment: Silent installs & upgrades, automated deployment and mass distribution. Need Office on all machines, instantly? Done.
Providing local, reliable, and secure IT services to businesses in California and nationwide. We combine automation, 24/7 management, and a data-driven yet human approach to meet your IT needs.
Services
boxIT creates technology bliss using powerful tools, industry expertise, and our friendly staff.
Managed Services and Support
- Powerful Tools: We spot problems and receive alerts so we can fix things before you're aware they even exist.
- Extensive Monitoring: Traffic, uptime, load, performance, applications and more! The goal is to maximize our visibility and your uptime.
- Change Management: Daily audits, asset tracking, inventory. We keep track so you don't have to and can even send you automated reports.
- Proactive Escalation: We detect & escalate issues or trends before they get a chance to wreak havoc on your systems and staff.
- Microsoft Entra: Securely manage identities and access with Microsoft Entra, offering advanced security features for seamless user management.
- Google Cloud: Transform your business with Google Cloud's scalable infrastructure, powerful analytics, and seamless integration capabilities.
- AWS: Accelerate your digital transformation with AWS, providing flexible, scalable cloud computing services to drive innovation and growth.
- Microsoft Azure: Empower your business with Microsoft Azure's comprehensive cloud services, offering scalable solutions for computing, analytics, and storage.
- Network As A Service (NaaS) is an innovative model that provides businesses with network services on a subscription basis. This approach allows organizations to leverage advanced network solutions without the need for significant upfront investments in hardware and infrastructure. NaaS offers flexibility, scalability, and reliability, making it an attractive option for modern enterprises.
- Network Design: Network design is the foundational step in NaaS, involving the planning and structuring of a network to meet specific business needs. It encompasses the selection of appropriate hardware, software, and technologies to create a robust and efficient network architecture.
- Network Monitoring: Network monitoring is crucial for maintaining the health and performance of a network. It involves the continuous observation of network activities to identify and address potential issues before they escalate.
- ISP Monitoring: ISP monitoring involves keeping track of the performance and reliability of Internet Service Providers (ISPs). This ensures that the organization receives the quality of service promised by the ISP.
- Continuous Updates: Continuous updates are essential for maintaining the relevance and security of network systems. This includes the regular application of patches, upgrades, and improvements to software and hardware components.
- Support and Maintenance: Support and maintenance are critical components of NaaS, providing ongoing assistance and care for the network. This includes technical support, troubleshooting, and routine maintenance tasks.
- Single Pane of Glass: We are able to provide all the important metrics and data in a single pane view, so both compliance and service management becomes a breeze.
- Data Driven Reporting: Enhance decision-making and operational efficiency with data-driven reporting, enabling boxIT to provide clients with insightful, actionable analytics.
- Sophos XDR: Strengthen your cybersecurity with Sophos XDR, offering extended detection and response for comprehensive threat visibility and protection.
- CrowdStrike Falcon: Leverage CrowdStrike Falcon's advanced endpoint protection to detect and mitigate threats with unparalleled speed and accuracy.
- Malwarebytes EDR: Ensure robust endpoint defense with Malwarebytes EDR, delivering effective threat detection, response, and remediation.
- 24/7 SOC available: Enhance your security posture with our 24/7 SOC add-on, providing around-the-clock monitoring and rapid incident response.
- Endpoint Backups: Protect your critical data with automated endpoint backups, ensuring quick recovery and minimal downtime in case of data loss.
- Server Backups: Secure your essential server data with robust server backups. Featuring seamless restoration and full data recovery.
- Knowledgeable Team Members: With certified team members stationed throughout the US and California, we deliver reliable, expert support with a regional touch.
Human Support
Local talent. Remote & onsite help. Broad knowledge & expertise. Fast resolutions. Unlimited support.
Bundled Services
Bundle up! We can offer services at discount when you add them together. Ask us how.
IT Services for Non-Profits
At boxIT, we understand the unique technology needs and challenges faced by non-profit organizations. Our team has extensive experience working with non-profits to provide customized IT solutions that help them achieve their goals. Our main office is also physically located in the Presidio of San Francisco, which is a hub for non profits.
We offer a wide range of IT services tailored to the needs of non-profit organizations, including:
- IT Consulting: Our team can help you assess your technology needs and develop a strategic plan to meet them.
- Managed IT Services: We provide ongoing support and maintenance for your technology systems, ensuring they are always up-to-date and running smoothly.
- Cloud Solutions: We can help you migrate to the cloud, providing you with secure and cost-effective access to your data and applications from anywhere.
- Cybersecurity: We provide comprehensive cybersecurity solutions to protect your organization from online threats.
- Data Backup & Recovery: We ensure that your data is always backed up and can be quickly recovered in the event of a disaster.
Our team has worked with a wide range of non-profit organizations, including charities, foundations, and advocacy groups.
We have a deep understanding of the unique challenges faced by non-profits and are committed to providing customized solutions that meet their needs.
Contact us today to learn more about how we can help your non-profit organization achieve its technology goals.
What is our core package?
A comprehensive solution for endpoint management, workflow automation and event handling with both human and software based remediation.
Our core package is designed to help you streamline your endpoint management to ensure that all endpoints meet a uniform and baseline level, and if there are exceptions those endpoints are proactively remediated in a consistent and predictable manner, so that if a support ticket is opened by an end user, we can delve straight into working with the user on the issue, and not have to start by running a bunch of diagnostics work. The core package combines the power of a software stack, the expertise of human technicians and support, and the insights of years of knowledge and fine tuning around workflow automation and event handling.
A Software Stack
This is the foundation of our core package. It includes a suite of tools and applications that pushes out updates, looks for errors on the devices, enables route troubleshooting, advanced access management, etc.
Human Technicians and Support
This is the human element of our core package. It includes a team of skilled and experienced technicians and support staff who remediate alerts, test and approve software and patches based on our defined SLA.
Architecture and Framework
Our secret sauce! Years of knowledge and fine tuning: We have workflows, both human and non-human setup so that all important aspects around endpoint management are handled and processed in a uniform and predictable manner. This means that our core package is not only reliable and robust, but also constantly evolving and improving.
About Us
boxIT has been providing reliable and secure IT services to California businesses through automation, 24/7 management, and a data-driven yet human approach since 2001. What started as an onsite physical management appliance called “box” has evolved into a blended model of technology + human support for businesses needing a secure and dependable partner. Fast forward to present-day: boxIT leverages the most widely used & adopted technologies to ensure we provide long-term value for our clients and partners for years to come.Accolades & Press
Channel Futures Top 501 Managed Service Providers
We're honored to be among the top 501 managed services providers worldwide.
2013, 2014, & 2016-2020
PC World Writeup
As part of our 10 year anniversary we were written up in PC-World!